New to the Yoga Lounge?
Your journey starts here! Whether you are a novice or a seasoned practitioner, please create an account to access our services. Got questions? See our FAQ section below!
Local’s Intro Special
This one-time offer is the perfect way for Bow Valley Residents to experience the Lounge. For one transformative month, enjoy unlimited In-Person classes, Virtual Livestream classes, and Lounge Flix – our extensive library of pre-recorded content!
The 1-Month Local’s Intro is not sold online. To set up your Intro, please follow these steps:
- Click the “Local’s Intro” button below to set up your MindBody account and enter your payment details.
- Send us an email at info@theyogalounge.ca with a photo of your proof of Bow Valley Residency (driver’s license, lease or pay-stub), and the date when you would like your Intro to start.
Virtual Intro Special
Don’t live in the Bow Valley? Prefer to practice from the comfort of home? We have students all over the world who practice with us regularly! If you’re looking to access the Yoga Lounge’s virtual offerings – this is the best way to start. No matter where you live in the world, here is your ticket to a glorious month of Virtual Livestream classes and Lounge Flix: our ever-expanding yoga library.
This Intro can be purchased online, click below to purchase!
Yoga Lounge Love
“I really appreciate the truly welcoming community feel at the yoga lounge! The teachers really get to know your name and go the extra mile to offer the gift of their knowledge to their students. A worthwhile investment!” – Lenka S.
FAQs
Frequently Asked Questions
Click on an FAQ below to expand and read more.
Livestream Classes FAQ’s
I’d like to sign up for an online class. How do I do that? What platform is it on?
Please sign up via our website.
All of our classes are livestreamed on Zoom. If you haven’t used Zoom before, download Zoom at zoom.us/download onto your laptop, desktop computer, phone or tablet.
I signed up for an online class! How do I access the class?
Before class starts, check your email for a private link to access the class. Typically, emails will be sent out within 2 hours of class start. Simply click on the link and you will be brought to the zoom class!
The Zoom link will be sent to the same email that you use with MindBody Online. So if you have more than one email, make sure you check there!
I want to practice online, but I can’t attend classes live. Is there any way to access the recordings?
If you have an unlimited membership with us, you have access to Lounge Flix, our HD library of recorded classes. Please email us at info@theyogalounge.ca to request access!
I signed up for the wrong class. How do I cancel/change the class?
Login to your MindBody account, and click on “MyInfo” and then click on “My Schedule”. Once you see the class schedule, select “Cancel” and you will be removed from the class.
Zoom Troubleshooting FAQs
I haven’t received the email for the Zoom link, what do I do?
The Zoom link is sent to the email that you signed up for class with on MindBody Online. If you have more than one email, please make sure you check the one you signed up with.
If you still can’t find the email, check your spam folder or junkmail. Add “no-reply@apiant.com” and “no-reply@zoom.us” to your contacts or address book to ensure you get future class links.
I can’t get into the Zoom room! What do I do?
If you are having issues with Zoom, please try the following:
- Try opening the link with a different browser (for example, if you normally use Chrome, try Safari instead)
- Try with a different device than the one you were using.
- Confirm that you are using the latest version of zoom and update if necessary.
- Log out of Zoom and login again
- Restart your computer!
- Double check your internet connection. Speedtest.net is a great resource to see the speed of your internet. Zoom will not work properly on a weak internet connection.
If you continue to have trouble and are not able to join the class, please email us at info@theyogalounge.ca.
Membership & Pass FAQ’s
Can I put my membership on hold? If so, how do I do it?
Yes! You can put your membership on hold for a period of one week or more. Please email us at info@theyogalounge.ca to do so.
How do I cancel my monthly membership?
Drop-in’s and 10-passes are non-refundable, but you can cancel your monthly auto renew membership at any point. Please email us at info@theyogalounge.ca with the date you’d like to cancel your membership on.
I haven’t been able to use up my 10-pass! Can I get an extension on it?
If you haven’t been able to use up your pass because of an injury, life event, or extenuating circumstance, we are happy to give you an extension. Please email us at info@theyogalounge.ca and we will sort it out.
Yoga Lounge Love
“I absolutely LOVE The Yoga Lounge! Best studio I have ever practiced in. The location is great, with beautiful views of the Rocky Mountains & no distracting noise from neighbours.”
“Classes are often & varied – I highly recommend Jeff’s restorative class and Henri’s evening yin class. There’s a solid group of regular practitioners yet the instructors are very welcoming of newcomers too. Making it to class was the highlight of my week when I lived in Canmore.” – Nicole R.